FAQs

What is Local Link?

Local Link provides safe secure and reliable Public Transport services in local and rural areas of Ireland.  There are 17 Local Link offices. See Local Link for contact details of your nearest Local Link, timetables and route information. 

How can I contact my Local Link?

Local Link offices can be contacted via phone, email or drop in service within office hours. For contact details for your nearest office visit  Local Link.

 

Local Link offices operate Monday to Friday 9am to 5pm and can be contacted via phone, email or a drop in service

How can I find out about Local Link services in my area?

There are 3 ways in which to find out about local link services in your area.

Will my Free Travel Pass be accepted on Local Link Services?

Yes – Free Travel Passes are accepted on all Local Link Services

What is the fare to use a Local Link Service?

Cash fares are payable on Local Link services. Fares for Local Link services vary with single, return, student and child fares and weekly fares available. For fare structures visit the Fares.

The Free Travel Pass is accepted on all Local Link Services.

 

How do I book a seat?

To book your seat reserve directly with the Local Link office that operates the route.

Seat can be reserved up to one month in advance. 

Can I book and/or purchase tickets online

There is currently no online booking system for Local Link Services. To reserve a seat email or call the Local Link office that operates the route.

Are there passenger assists for wheelchairs user and passengers with limited mobility?

Service with wheelchair requests must be pre-booked. For a list of services with passenger assist please contact your nearest Local Link.

How do I make a complaint?

If you are unhappy with a service we encourage you to speak directly with your Local Link office who manage the day to day requests for and delivery of bus services in that area.

Will the door-to-door services continue?
Yes, demand responsive and flexible services which operate door-to-door or close to a residence will continue to be provided as part of rural transport services.
Will the current users of the Programme be assisted and advised of how to make contact with the Local Links to book the services that they currently use or wish to use?
Will passenger assistants continue to be provided and will drivers assist passengers with their shopping etc.?
  • Yes, the provision of passenger assistance will remain a core element of demand responsive and flexible rural transport services.
  • A core function of the Local Link will be to foster volunteerism in the provision of transport within their area. This includes building a panel of vetted participants in community car, car-sharing, volunteer driving and passenger assistance.