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This statement relates to the privacy practices of the National Transport Authority in connection with this website. The Authority is not responsible for the content or privacy practices of any linked sites.
The National Transport Authority fully respects your right to privacy, and we will not collect any personal information about you on this website without your clear permission. Any personal information which you volunteer to the Authority will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Acts, 1988 & 2003.
The National Transport Authority does not collect any personal data about you on this website. If you choose to send us personal information, for example via our ‘Contact Us’ page, ‘Update’ mailing list, Freedom of Information (FOI) application form or consultation processes, we will use that information in line with the purpose for which you provided it and to respond to you if required. We will pass your details to another agency only if it is required by law or if that agency is relevant to your enquiry. We do not collect personal information for commercial purposes. If you have any questions about this aspect of Data Protection we will be happy to clarify the position.
The National Transport Authority does not covertly collect any personal data about you on this website. It does, however, use a monitoring application to collate and analyse certain statistical information about the use of its website. When you visit our website the following information is retained about that visit:
This information is used to monitor usage of our website including the frequency of use of individual pages.
No attempt is made to identify individual users or to associate the technical details listed above with any individual. The website usage data are used to inform the on-going improvement and development of the Authority’s website.
Any information that you provide through our ‘Contact Us’ page will only be used for the purpose for which you provided it. Please note that your email address will be recorded but will not be passed on to any third party.
Data protection is the means by which the privacy rights of individuals are safeguarded in relation to the processing of their personal data. The Data Protection Acts 1988 and 2003 confer rights to individuals as well as placing responsibilities on entities processing personal data. The requirements of the Data Protection Acts apply to all legal entities within Irish jurisdiction whether Government, private, voluntary or charitable, that controls personal data.
The Acts place obligations on such entities in terms of how they process personal data. One of these obligations is to give a person a copy of their personal data on request. This right to access personal data is subject to very limited exemptions. For further details, please refer to: www.dataprotection.ie
As a data controller the NTA has the following responsibilities in relation to personal data
1. Obtain and process the information fairly
2. Keep it only for one or more specified and lawful purposes
3. Process it only in ways compatible with the purposes for which it was given to you initially
4. Keep it safe and secure
5. Keep it accurate and up-to-date
6. Ensure that it is adequate, relevant and not excessive
7. Retain it no longer than is necessary for the specified purpose or proposes
8. Give a copy of his/her personal data to any individual, on request.
Under the Data Protection Act, each person has the right to data protection when their details are:
How to make a Subject Access Request
Should an individual request access to their personal information that the NTA holds, under Section 3 & 4 of the Data Protection Acts, they have a right to find out
The request must be made in writing; for example:
“I wish to make an access request under the Data Protection Acts 1988 and 2003 for a copy of any information you keep about me, on computer or in manual form. I am making this request under section 4 of the Data Protection Acts”
Each subject access request carries a charge of €6.35. The data controller is entitled to ask for evidence of identity. Once the request, fee and proof of identity have been received we will forward the data we hold to you as soon as possible and in any event not more than 40 days after receipt of valid request.
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The Authority, from time to time, undertakes traffic and travel surveys and where appropriate, utilizes electronic means of data collection e.g. email or online data collection forms on this website.
The identity of participants in such surveys is of no interest or value to the Authority and is not required as part of the data collection exercise. Participants, however, may be invited to submit a contact telephone number or address if they wish to be included in any incentive scheme (e.g. free draw for prizes) that may apply to the survey.
The provision of this information will always be optional and the participants can decide to remain anonymous. The contact details will be separated from the general survey data prior to the processing of the survey data and will only be used for the purpose of selecting and informing the winning participants. All contact data will be removed when relevant accounting procedures have been completed. The survey data (with all personal contact details removed) may be retained indefinitely by the Authority to enable long-term trends in travel behaviour to be monitored. These data will be totally anonymous and the Authority will not be able to associate any individual data item with any person. Full contact details of the person in charge of the data collection exercise will be part of the information provided about the purpose of the survey.
National Transport Authority makes no warranty or representation in relation to any document that appears on this website. The contents of these pages are provided as an information guide only. They are intended to enhance public access to information about the Authority. While every effort is made in preparing material for publication, the Authority accepts no liability for inaccuracies or errors on these pages or any site to which these pages connect. Although every effort is made to ensure the reliability of listed sites this cannot be taken as an endorsement of these sites.
National Transport Authority
Údarás Náisúnta Iompair
Baile Átha Cliath 2
Tel: +353 1 879 8300
Fax: +353 1 879 8333
GDPR start date : 24th May 2018
05 Feb 2020
I'd like to commend you on the bus service from Ashbourne to Balbriggan. I have recently moved from Dublin to a house just outside the Naul village.and was delighted to have discovered the local bus link service the 195 . As I am in my mid-sixties getting around was a problem because I do not drive but on discovering the 195 it gives me more freedom to get to Balbriggan and back. The bus Service is very punctual and the staff are very courteous . It is a wonderful service I what to thank the gentleman in charge of the service I believe his name is Terry and also thank his staff . I hope in my future years this wonderful service will continue . It is a vital service to people who for medical reasons cannot drive. I am thankful that the NTA provides the financial assistance to run the service. Again I compliment all the staff on the 195 for there professional and punctuality. Kind Regards Patrick, North county Dublin.
21 Aug 2019
Thanks for the family pass from Wexford to the Hook. We had a great time! The service is absolutely fantastic. And a big shout out to Dave the bus driver. Will definitely use Local Link again.
01 Mar 2019
I am writing to you as I would like to compliment your two drivers I regret to say I can not remember there names it was the mini bus that goes from Carlow to Naas, both employees were so helpful and really friendly both really kind people. For this reason I would pick you service over others and recommend it to others. I hope you acknowledge they’re work! Thank you for your service.
21 Jan 2019
We regularly use the bus from Waterville to Killorglin, it's a very handy service and very cheap as well, it's a vital service for my family as we don't have a car, Our bus driver Pat is a lovely fellow and my three year old thinks he's the bees knees. Thank you for providing this bus service
15 Nov 2018
Wonderful service I got my independence back as I have no car and there is no bus service in Bellewstown.
15 Nov 2018
It offers a great deal of independence and ability to go to mass, meet friends, have a chat. It allows me to make and keep appointments – dental and optical.
16 Aug 2018
I just want to say how impressed I am with the service, it's courteous staff and very reasonable pricing. Something sadly lacking with some of the big national carriers, (no names mentioned!) if it wasn't for such services we wouldn't be able to tour these parts of the country on our bicycles so easily. We are chipping away at the Wild Atlantic Way and to be able to travel in one direction for longer without having to backtrack to retrieve the car is so great, I can't begin to tell you...You're the best!!
17 Jul 2018
The 982 local link bus from Sligo to Rossnowlagh is a brilliant Beach bus ! It is amazing to walk out my door, hop on your bus, and arrive after a tour through beautiful countryside at any of the several of Sligo/Donegal seashores: Lissadell, Streedagh, Mullghmore, Mermaid’s Cobh, Tullaghan, Bundoran, Tullan or Rossnowlagh! It is wonderful, inexpensive, convenient and a lovely journey even just to go for the ride. Once the tourists find out about this great new secret, they will avail of it! I am very grateful for Local Link service - Thank you!
26 May 2018
We are extremely grateful for the support of Local Link for this tour to Hook peninsula and without it we would not have been able to go ahead...The group from Askamore had a fantastic day and it was lovely to visit Hook Lighthouse, Tintern Abbey and JFL Arbouretun. Everyone asked if we are planning another tour...some people said they always wanted to visit these places but never had the opportunity until last Saturday"
23 May 2018
FDYS Coolcotts Youth Centre along with Rosslare Youth Club would sincerely like to thank Local Link Wexford for their recent service which enabled 28 young people from areas in County Wexford to attend a Fun day event in Bree. This was the first time such an event took place, in total 325 young people attended through-out County Wexford. Plans are in place to make it a yearly event. The local link is a great facility for voluntary youth organisations and the likes who would not have the funds to allow youth groups be present at such events. Staff acknowledged how considerate the bus driver was in providing a contact number if needed, for the group to be collected earlier or stay later than agreed. A fantastic day was had where all groups unknown to one another came together so socialise, team building exercise, group activities and make new friends, in a safe space whilst having fun, for that we sincerely thank Local Link for the service they provided.
05 Sep 2017
We simply cannot afford to do our trips without the subsidy and quote searching from Local Link Limerick. For a community that is an hour from any city and from many recreational centres, affordable transport is the backbone of our activities outside Charleville
01 Sep 2017
My husband passed away and my sister whom I had not spoken to for 25 years told me of the service, in a past lifetime I worked in Newcastle West and I always loved the shops there. I have connected with old friends in Newcastle West and Charleville and it has so changed my life.
31 Aug 2017
Thanks to Local Link, I can attend my college course daily in Athlone.
31 Aug 2017
Local Link is less hassle than Mammy’s taxi to book and easy to use.
31 Aug 2017
My grand-children love to travel with me on the Local Link service during the school holidays.
17 Jul 2017
Cois Barry Community House organise a summer trip for the Youth Club every year and for many of the children it is the highlight of their year. This trip to Tayto Park in July was a great family outing and a wonderful summer day out for the children who had wonderful fun. It promotes social inclusion and for many this trip may well be the only annual holiday they will have because of financial restraints. Cois Barry Community House, from its own resources, subsidised the entry costs for each person that traveled and Hanton Coaches Ltd, and Wexford Local Link provided the transport.On behalf of Cois Barry Community House we would like to thank Local Link Wexford sincerely for their generosity and support
25 Jul 2017
Miss R was overwhelmed when she received the free travel pass for the Local Link Service. She reported that the travel pass gave her sense of freedom and choice. She appreciated the aspect of being able to plan a day out to enjoy some of the countryside instead of always been in the centre of town. This also gave her access to her family as the live locally. It enables her to plan a visit without needing her family members to drive her. The sense of independence increased her self-esteem and her sense of capability within her own family circle as well as her community.
24 Jul 2017
One of our clients experienced the beach for the first time in 4 years. The sense of joy displayed when he went swimming for the first time in four years is difficult to document, this is an extremely positive factor in the promotion of his positive mental health. The friendly and welcoming nature of your drivers makes them very approachable and friendly as well as funny. This allows him to use the service in a calm and easy and predictable manner.
26 Jul 2017
The service is very good, gets you out of the house for few hours (Richard O’Donovan travels on service 209 Local Link Limerick)
26 Apr 2017
Without the bus service there would be no way that we could continue to run the Doneraile LTI which has a proven track record of progression into either further education or primarily work. The need for transport became very apparent we have learners from Kilmallock, Kilfinane, Charleville, Ardpatrick, Shanballymore, Mallow Mitchelstown and even as far away as Ennis. We can now access areas and potential learners that would otherwise be unable to take up opportunities such as are provided by the LTI.
14 Feb 2017
Without transportation events such as the Tea Dances could not go ahead as most of our group members are dependent on others for transportation, it is most unlikely that they would be in a position to engage the services of friends and family members to transport them the long distances involved in attending the Tea dances in the various location in Mid and South Kerry.
15 Feb 2017
I really appreciate the service. I don’t have much business in town but it breaks up the day. I can get my hair cut; if it’s a day for the doctor I’ll see my doctor. I go to Mass on Sunday; I go with my son but he’s busy with work and his time is regular and he can’t always be there. If he’s going and isn’t busy he’ll take me. My daughter is too far away in Cork and I live on my own. I stopped driving at 76 because of my eyes but I am a very independent person and I miss it a lot. I think the socialising part of Kerry Community Transport is very important, because it helps you from getting depressed; it’s not good if you are on your own. All my old neighbours are gone and the younger people have all gone to work. I don’t see many people and in the daytime I am home by myself.
11 Apr 2016
On Friday 11 November a mixed groups of adults and children left the Island for the long trip to Dromkeeran in Co Leitrim, home of Fiachra, Roisín and the Ó Torna family. Amongst them were all the regular Island musicians both young and old . As the banter spread, good humor enveloped the gathering and set the tone for a fabulous weekend. On Saturday most of the younger traveller joined the some intrepid older ones for a long afternoon of scary fun on the zip lines at Lough Key Forest Park. Dromkeeran is a beautiful place a small village, like many in Rural Ireland today facing challenges but nevertheless extremely well kept and with a great sense of community and local pride. We hope someday soon that they may arrange a reciprocal visit to Oileán Chléire and give us an opportunity to repay the kindness and hospitality we enjoyed.
03 Dec 2016
Without the help we are getting from Local Link Limerick, we would not be able to take these kids to the blitzs.